Privacy Policy for Woodeedoo (Search Box Ltd)

Last updated: October 2025

At Woodeedoo (operated by Search Box Ltd, “we”, “our”, “us”), your privacy is very important to us.
This Privacy Policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

If you have any questions about this notice, please contact us at contact@woodeedoo.com.

1. Who we are

Search Box Ltd
Registered in England & Wales (Company No. 09965713)
Trading as Woodeedoo
Email: contact@woodeedoo.com
Website: https://woodeedoo.com

We design and sell unfinished wooden boxes, crates, trays, and other home accessories via our website and selected online marketplaces.

2. What information we collect

We collect and process the following data:

Order information: name, billing and delivery address, email, phone number, and payment details (processed securely by third-party providers such as Stripe or PayPal).
Communication: information you share when contacting us via email, contact forms, or messages.
Website usage data: IP address, browser type, pages visited, time spent on site, and other analytics data collected via cookies (see our Cookie Policy).
Marketing consent: if you choose to subscribe to our emails or newsletters.

We do not collect or store sensitive personal data.

3. How we use your information

We use personal data to:

Process and fulfil your orders and payments.
Provide customer service and communicate order updates.
Improve our website and user experience.
Send promotional emails (only with your explicit consent).
Meet legal, accounting, and tax obligations.

We never sell or rent your personal data to third parties.

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

Contractual necessity: for processing orders and deliveries.
Legal obligation: for record-keeping required by tax law.
Legitimate interest: to prevent fraud and improve website performance.
Consent: for optional marketing communications and non-essential cookies.

5. Data sharing and transfers

We may share data with trusted service providers that help us run our business, such as:

Payment gateways (Stripe, PayPal)
Couriers and fulfilment partners
IT, hosting, and analytics services

All third parties act on our instructions and comply with data protection regulations.
We store data securely on servers located within the UK or EU.

6. Data retention

We retain data only as long as necessary:

Order and invoice data – 6 years (legal requirement)
Customer communications – up to 12 months after resolution
Marketing data – until you withdraw consent

7. Your data protection rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Restrict or object to our use of your data
Request data portability (transfer to another provider)
Withdraw consent for marketing at any time

To exercise these rights, email contact@woodeedoo.com.
We respond to all valid requests within one month.

8. Children’s data

Our website and services are intended for adults. We do not knowingly collect information from individuals under 13 years old.

9. Updates to this policy

We may occasionally update this Privacy Policy to reflect legal or operational changes.
The latest version will always be available on this page.

Contact us:
Search Box Ltd (t/a Woodeedoo)
Email: contact@woodeedoo.com
Website: https://woodeedoo.com